Payment Policy

At KDSP payment is expected on the day of service. Payment can be made via cash or eftpos in the clinic. 

For services provided offsite e.g home or school visits, payment can be made online via the invoice link, over the phone or via direct deposit. 

Invoices that are to be paid by a third party e.g. plan managed NDIS clients and school clients will be emailed to the payee on the day of service and payment is expected within 7 days.   

Outstanding invoices  

Any client with two outstanding invoices will not be able to attend future scheduled appointments until outstanding invoices are paid. 

KDSP reserves the right to offer the client’s future scheduled appointment times to other clients and/or discharge the client without notice if the client has two outstanding invoices.